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Porter Research Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Business Services Providers, Win-Loss Analysis Services

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Description of Porter Research

Porter Research works with growth-minded companies to develop and execute market research programs, then design effective business strategies using market intelligence uncovered.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent Tool For Customer Support

The tool is well-structured according to industry sectors and it's easy to navigate for the users. I wish the tool provided more insights to the customers through social media tools. I have noticed many tools that provide insights on the potential customers' behaviours, but not a lot of them provides insights into the customers' social media behaviours. Porter Research did. Their insights is not much on traditional methods for the customers to respond. I have noticed a lot of tools out there…

Pros
  • Easy structure; accessible by anyone.
  • Social Media information included in reports such as Twitter/Facebook posts,
  • Very good analytical results about your data compared with others'
  • Support email fast response!
  • Free trial period available:
  • Data collection from different sources (ecommerce sites).Not free anymore?
Cons
  • Some difficulties

Revainrating 4 out of 5

Great customer service and quick turnaround times

The team at PR is very responsive when you need them! They are always willing to help out in any way they can be of assistance - even if it's just an email or phone call away from their office hours! I've never had problems getting answers for my questions quickly (if not immediately), nor have i ever been disappointed by anything that has come through this process so far. It would also benefit me greatly as well because we're able to get our data faster than other sources which allows us time…

Pros
  • The team at PR is very responsive when you need them! They are always willing to help out in any way they can be of assistance even if it's just an email or phone call away from their office hours!
Cons
  • Everything has been excellent and i've had no issues