I like that there is a lot of flexibility with this service since they can accommodate our needs for specific processes (e.g., PCI DSS). Also, the customer support team has been very responsive to my questions and concerns. Not much - but nothing really stands out as a negative at this point either. As mentioned above, we are looking forward to adding more services/products over time so it would be hard to say what specifically we don't like about the overall product right now.
However, if you