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Proven IT Review

3

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Security and Privacy Services, Network Security

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Description of Proven IT

Proven IT is an IT Consulting firm with operating in nine locations.They provide solutions to everyday business and workflow needs through Managed IT Solutions, Office Technology, Content Management Software and Hardware as well as the knowledge and resources to manage your current print environment with a managed solution to meet our clients needs.

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

A pleasure and professional experience each time

The team at proven it are always willing to go that extra mile for their customers whether they're small businesses or large organisations. They have been able to help us implement new systems which has really improved how we operate across all departments internally. We've also used them when we needed some support around hardware issues - again great service! Nothing so far but I'm sure there's nothing wrong either! If you want someone who will listen to what you need done then this could be…

Pros
  • Extremely helpful people
  • Very flexible in terms both times working with me, as well flexibility regarding time availability.
  • Great work experience history too
Cons
  • Some disadvantages

Revainrating 5 out of 5

Proven It - Great People And Services

The team at proven it are always willing to help out their clients. They have been very helpful over the years I've had them managing my IT systems. Always ready to go the extra mile for us when we need it! Nothing really, they have done an amazing job of keeping everything up to date and secure. We use the managed backup service which has been a great addition to our business. The best thing about proven itt was that they were able solve my problems quickly without any hassle or fuss! I had…

Pros
  • Very reliable
  • Friendly staff in customer support department
  • Can provide remote access via smart phones good option where work is needed away form desk
Cons
  • Minor Issues

Revainrating 4 out of 5

The best kept secret office software in WNY!

I'm a consultant and a bit of a print junkie. I love the fact that Proven IT has a print management solution that is easy to use and customize to our needs. There really is no downside. I have been a customer for about 6 years now and I've never had an issue. I know the Proven IT team well and they are always willing to answer questions, give advice and help us solve any problems we might have. If you want a company that is easy to work with and will handle your print and IT needs, I highly…

Pros
  • Ease of Use
  • Customer Service/Helpdesk Support
  • Fast response time (when needed)
Cons
  • Nothing at this point in my experience