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PtMS Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Public Sector

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Description of PtMS

PtMS is a GIS map based paratransit and NEMT software system that supports order taking, trip editing, automated scheduling, dispatching, billing, reporting, HIPAA 837 transactions, automated appointment reminders, mobile Android devices, GPS vehicle tracking, electronic schedules, signature capture, and driver-dispatch messaging all built on a SQL server database platform.

Reviews

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Type of review

Revainrating 5 out of 5

Great way improve customer experience

I like how it can be used with other transportation services to get people where they need to go safely. We have been able to cut down time for our passengers to ride in transit by using ptms instead of waiting at bus stops while others come out of their homes or offices to pick them up. It also helps keep us from having issues with riders being late. The only thing we dislike about this program is some features are not available when you first signup which requires more training to use…

Pros
  • Greatly reduces delays
  • Reduces cost savings due its efficiency.
  • Easily integrated into any existing systems, including OCS software.
  • Easy integration through REST API
  • Comes highly rated as an app that's easy enough even non tech savvy folks could navigate without issue
  • User friendly interface making navigation simple; no
Cons
  • It is hard to say