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Qhub Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Content Management, Knowledge Management

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Description of Qhub

Q&A Software Engages Customers Better and Increases Online Sales! Build your business through increased sales by really engaging and understanding your customers with fully featured, beautifully designed Q&A software that integrates seamlessly with your website.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Great Ease Of Use For All Platforms

I like how easy it is to use this tool for my personal blog/website as well as marketing for my clients' websites (it's not just limited to blogs). It has many features which make managing all of these different platforms very convenient & seamless so there are no issues at all in terms of functionality between them. That being said - they tend to take quite some time before their support team reach back out once again after an initial email response regarding any queries or questions you may…

Pros
  • Also provides exceptional user experience while working seamlessly together among every website hosted
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

Very easy to use and a great customer service

I like how easy it is to create pages for my product portfolio and services offered. It's very user friendly, so anyone can use it without training or assistance. The customer service could be better about responding back to emails and tickets quickly. We have been using this platform since 2015, but we haven't had any problems until now. They just recently started charging $50 per month instead of free. This was unexpected because all our clients are small businesses who don't need such…

Pros
  • Great integration between marketing automation tools , email/SMS templates etc
Cons
  • Very few mobile apps versions.
  • Limited amount o

Revainrating 4 out of 5

Userfriendly platform designed especially

The best part is our customer support team who are always available to help us solve any problems we may encounter. They have been very helpful in solving many of my issues over time. I think their interface could be more user friendly but other than that everything has gone smoothly for me so far. This is an excellent tool if you want to engage and interact with your customers online. It helps keep them informed about upcoming events/news as well as giving them access to FAQs which can answer…

Pros
  • Everything went smooth from start till completion :) Plus this really helped bring traffic back into here business! We've seen great results since starting out 2 years ago !!!
Cons
  • Nothing yet..i haven't experienced anything bad thusfar

Revainrating 5 out of 5

Online Review Consultancy with Value Added Experience

We had some questions about our products or services so we needed to get them answered from other companies' customer care department as well before deciding whether it is trustworthy enough for us continue using their product/service after purchase (which I recommend). The team at QHub were very helpful answering all of my queries quickly & professionally - they even got me discounts which was not in terms when i placed an order but then later realized during checkout process itself :) Great…

Pros
  • Customer Service
  • Value add experiences with your customers through social media channels.
  • Social Media presence management tool that helps create content easily within short time period.
  • Easy creation sharing across various networks
  • Reporting module provides insights around reach etc.etc..to help build up marketing strategy accordingly

Revainrating 4 out of 5

Qhub - Best Customer Service Experience

The best thing about Qhub is the customer service is amazing. They are extremely helpful and responsive. I have never felt like I was wasting my time after the onboarding process. They are always available and are willing to help in any way. I honestly have not found anything bad about Qhub. I have not found any reason not to use Qhub. I use Qhub to host my questions and comments about my business on a specific product. It has helped me to connect with other people who are going through the…

Pros
  • Great support
  • Very easy interface for beginners.
  • Customer Service team works hard at providing exceptional assistance!
  • Allows you access your account from anywhere, anytime without having an internet connection or phone signal required (unlike many competitors)
Cons
  • Not much customization options when it comes down personalizing our profile page