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Quala Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Customer Success Software

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Description of Quala

Quala is a single workspace for customer-facing teams — a powerful way to capture and combine quantitative and qualitative data from your people, products, and more.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Nice data visualization for internal purposes

I like that it's easy to use even if you're not familiar with A/B testing or analytics tools in general. It also has some nice features that make analyzing results easier than other services we've used previously (such as Google Analytics). We are using this tool only internally at our agency but have been able to see how effective different methods of content delivery can be through its platform. The biggest challenge right now would probably be figuring out where to go next when an…

Pros
  • Ease of Use / User Interface
  • Easy access from any device, including mobile phones.
  • Powerful reporting capabilities built into core product,
  • Ability for clients & agencies alike
Cons
  • Zero

Revainrating 5 out of 5

Very good experience with qualateam

I like the way the Quala team has managed to create a unique and very useful tool for the team. The interface is simple, intuitive and the product is very easy to use. It's a great tool for our team. I have not encountered any problems. I would like to see the possibility of using the tool on mobile devices. This would be a great benefit for our team. We are solving a problem of our team, which is to have a single place to store all the data that we collect from our customers. With Quala we…

Pros
  • Simple design
  • Easy implementation; it was possible within one day.
  • Intuitive user experience everything works as expected without much effort (even if you do nothing)
  • Very good support provided by qualateam when needed or required!
Cons
  • Not bad

Revainrating 5 out of 5

A very useful customer experience toolset for companies

I like that it has an easy interface with multiple options in terms of how you can build surveys or polls as well as collecting feedback via text messages which are great! The only thing i dislike about this app would be if they had better integration between their different platforms so we could see what other users think across all our channels at once! Great platform overall but nothing really specific except maybe some minor issues here n there (which may just have been my own personal…

Pros
  • Easy to understand
  • Mobile friendly, responsive design & layout is intuitive.
  • Multiple ways for people/customers /employees t participate through various media tools available online including social networks.
  • Ease Of Use
  • It's very simple
Cons
  • ---