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Ricochet Ideas Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing Services, Branding Agencies

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Description of Ricochet Ideas

Ricochet Ideas is a creative think tank that helps organizations align their teams internally and communicate their position externally.

Reviews

Global ratings 3
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  • 3
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Type of review

Revainrating 5 out of 5

Great platform with many options available

Ricochet is a great way to communicate and engage key stakeholders. We have been able to get input from key stakeholders and they are able to give feedback to the team. This helps improve process and procedures. We have used Ricochet on multiple occasions. It has been a great tool for both internal and external communications. We have used Ricochet to create a communication plan, engage key stakeholders, and send out a communication plan to the team. We have also used Ricochet to hold internal

Pros
  • Easy user interface
  • Great customer service/support staff that you can easily reach via phone or email if needed.
  • Quick turnaround time
Cons
  • Nothing

Revainrating 5 out of 5

Great Platform and very professional- even during Covid

I like how easy it was to get started with, as well as all of our ideas were used in real time! The only thing we didn't really love about ricochetsideaswasn’t being able use your own idea for an event or project if you wanted too (like other platforms). We also did not have any feedback from anyone at RICOCHETIDEAS until after they had already completed projects using some/all of my team's suggestions which made us feel disrespected by them because there wasn;'s anything else going wrong…

Pros
  • Very responsive when questions are asked
  • Easy interface once trained up into software.
  • Good support staff who will help troubleshoot issues that happen during work flow processes
Cons
  • Almost never

Revainrating 5 out of 5

Great collaboration platform and way better customer support

I like how easy it was to set up our team for communication with clients, partners & internal stakeholders! It's so great having all of these tools in one place instead fumbling around looking everywhere else (email/phone) when trying reach someone who could help me answer my question or solve an issue we were facing together w another stakeholder outside your organization - just knowing you have them right there can be very helpful!! The ability for users within different departments across…

Pros
  • Everything about roi is fantastic; ease of setting u pupdating messages scheduling call schedules etc..I love seeing everyone getting updates through emails every 1 hour while working remotely.It’s awesome that everything works perfectly fine here ! Also its really simple , user friendly interface makes sense to anybody without need training before usage.Great platform overall especially because people want fast access to info quickly
Cons
  • Not bad