Installation was a nightmare. I upgraded the laptop from Samsung 970evo plus 500GB to this 980 1TB. Took me over 12 hours. I'm not an IT professional, but I understand computers and I build and configure them. Samsung makes excellent hardware. Your discs are great. Your software is absolutely idiotic. Who runs this place? An example of what I learned trying to install a simple hard drive that should have taken 30 minutes max ended up taking 12 hours. How did I not give up? I really wanted this.