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Servmetrics Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Hospitality

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Description of Servmetrics

SMS-based customer engagement software for delivery restaurants.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
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  • 1
    0

Type of review

Revainrating 5 out of 5

Serv Metrics Tracking System Is Great for Business Owners

It's easy to use, has all of our needs met (sales reports/dashboards), is affordable & quick implementation process! Honestly I have no complaints about this product at ALL - it works well with my business model. Our restaurant currently does not track sales via phone calls or emails but we are looking into ways that could be implemented in future if needed by customers. If you're interested in tracking your daily activity as an owner / manager then check out serv metrics. We've been able to…

Pros
  • Easy dashboard integration for phones along w email notification automation; also very helpful rep who was always available whenever questions were asked
Cons
  • Nothing

Revainrating 5 out of 5

The best tool to improve the service we offer to our customers!

The best part is that it's very easy to use, even if you are not tech savvy! It has helped us improve our business with its analytics features which help in decision making process of new services or products we can offer customers as well as managing existing ones more efficiently than before using this tool. I have found nothing bad about servmetric so far but maybe there could be better support from their side when something goes wrong like an error message pops up while working at some…

Pros
  • Easy installation
  • Provides detailed information regarding customer satisfaction.
  • Saves money for both small businesses & large companies alike
  • Efficiently managed employees make happy clients who keep coming back again&again
Cons
  • Some cons