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Spendgo Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Demand Generation

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Description of Spendgo

Spendgo is an integrated loyalty and marketing platform that allows 130 brands in over 3,000 locations to automate and manage campaigns, creating a unified customer experience for its 12 million users by connecting point of sale and e-commerce platforms with third-party solutions. Spendgo provides marketing and sales data as well as customer profiles and purchases history to empower businesses of all sizes to engage with their customers more effectively. With Spendgo merchants can reach customers in-store, online or via mobile.

Reviews

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Type of review

Revainrating 5 out of 5

Great solution for sending automated communications

The user interface is very easy to navigate through. We have been able to create targeted email communication programs tailored specifically around our business needs. Our team has had limited training but we are working closely together so it's not much issue at this stage. I would recommend spending some time getting used to how things work before trying anything else out! As mentioned above - no issues thus far from integrating spend go into my CRM software (Salesforce). This enables me to…

Pros
  • Free
  • Great support via live chat or by phone when needed
  • Easy integration with other tools such as Microsoft Excel, Outlook etc.
  • Works well for sending mass mailings / campaigns in bulk
Cons
  • Some problems

Revainrating 5 out of 5

Great platform for getting messages directly into inbox

The ability to customize our emails has been one thing I love about spend go so far! It's also super easy to send out email newsletters if you just need something quick without having too many customization options available at once (which would be overwhelming). In my organization we're able use it both internally & externally. There are times when there may not have any open transactions within your account but still get notifications from other accounts/brands which makes tracking difficult…

Pros
  • Fast response time
  • Great customer service representatives
  • Simple website layoutEasyToUseThe support team can add additional information / files into an existing client relationship, where most companies cannot provide these details easily.
  • Multiple ways for users with different roles access data via web interface(ease)
Cons
  • It is hard to say

Revainrating 5 out of 5

Spend Go is an amazing tool, especially with such excellent customer support

In every area we needed assistance I was always able help us solve our business problems! It’s rare when something goes wrong but they fix it within hours!! And even better than fixing what went bad; everything else just keeps going right around them because you know there are still people behind spending money at this store/restaurant etc so no matter how minor your issue seems like someone will be looking out fo ryou if anything does go awry. They don't have access outside Canada either…

Pros
  • The best part? You get paid while working from home.
Cons
  • Good but not great