Description of Startel Premise-Based Contact Center
Startel, Professional Teledata and Alston Tascom are leading providers of best-in-class contact center solutions. With a combined 90+ years of experience in the industry, the companies have established a loyal customer base in healthcare, contact centers and a dozen additional industries.
I like that it is so easy to use when you need an agent for something right away! It's very simple but also has all those features needed by larger call volume users such as auto attendant options etc..
The only thing i dislike about this software was how expensive compared with other softwares out there (like athena). If your looking into getting another solution try doing some research first because most likely if they're not cheap then maybe its worth checking them later down after pricing…
Pros
Also love being in contact directly through email rather having phone calls / live chat sessions where possible ! Super helpful staff/ representatives who are always willing help resolve problems swiftly too