Header banner
Revain logoHome Page
startel premise-based contact center logo

Startel Premise-Based Contact Center Review

1

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

View on AmazonView on ЯM

Description of Startel Premise-Based Contact Center

Startel, Professional Teledata and Alston Tascom are leading providers of best-in-class contact center solutions. With a combined 90+ years of experience in the industry, the companies have established a loyal customer base in healthcare, contact centers and a dozen additional industries.

Reviews

Global ratings 1
  • 5
    1
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great experience, awesome support and best of breed

I like that it is so easy to use when you need an agent for something right away! It's very simple but also has all those features needed by larger call volume users such as auto attendant options etc.. The only thing i dislike about this software was how expensive compared with other softwares out there (like athena). If your looking into getting another solution try doing some research first because most likely if they're not cheap then maybe its worth checking them later down after pricing…

Pros
  • Also love being in contact directly through email rather having phone calls / live chat sessions where possible ! Super helpful staff/ representatives who are always willing help resolve problems swiftly too
Cons
  • All fine