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StoryBox Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Marketing, Demand Generation

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Description of StoryBox

Customer storytelling and word of mouth marketing software

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Very user friendly and great customer service

I like that it is easy to use, has an intuitive interface which makes things very simple for my customers who do not have experience with writing their own content or social media posting tools (such as facebook). There are several features in storybox suchas scheduling posts ahead of time so they don't get pushed out before we release them. For example you can set up your first post two months ago but want everything else scheduled after then.This allows us plenty of flexibility! It also gives

Pros
  • Easy to understand
  • Simple layout & design
  • Very helpful customer service team when needed
Cons
  • Will fit

Revainrating 5 out of 5

Excellent platform and very user friendly

It's easy to use, visually appealing website design layout is great for our clients who have no idea how or why they should tell their story! I would like more ways/outlets available in order too get feedback from customers that haven't used it before (and thus cannot give me honest reviews). For example - having an option where you can email us your questions when using this tool so we know what features are most commonly overlooked by potential users? Also as mentioned above there isn;t much…

Pros
  • Its user friendly
  • Easy drag n drop functionality.
  • Greatly simplifies sharing stories online via various outlets eithera) Website b)) Social Media c)) eMailDashboard etc.
Cons
  • Some difficulties

The most interesting part is that I can connect with my audience in order to get their feedback, this way it's not just a one-way conversation but we are both in the loop. It also helps me keep track of all those conversations that take place through social media channels like Facebook, Instagram etc., which then allows me to plan accordingly for future campaigns. It would be great if there was an option to create custom post types so as to easily organise them into folders or categories. As…

Pros
  • This software gives us clients access (me being our Social Media Manager) ability too see what people have liked best from each campaign while at same time giving users full flexibility over where & when you share your message whether its via email/snail mail flyer / direct response ads.etc..or even FB adverts!! Amazing tool :)
Cons
  • Nothing here