It is easy for me to use, it's quick to access what I need at any time/date without having to search through files or ask others questions about my case management.
Sometimes other users do not know how to work in certain programs like Excel or Outlook so therefore cannot complete tasks that are needed by our organization.
If you have an issue, contact customer service immediately as they can usually figure out whats going wrong within minutes if not seconds. We use this software everyday toβ¦