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Teleperformance Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Business Services Providers, Contact Center Outsourcing

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Description of Teleperformance

Teleperformance in Costa Rica currently has 1,400 employees and operations in six languages (Spanish, English, French, Italian, Portuguese, and German) on a 24X7 basis. We provide services to four continents.

Reviews

Global ratings 2
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Type of review

The best thing about this service is that they have been working with us for a long time now. They know our needs and requirements very well. I am always satisfied by their work. Sometimes it takes some time before the call gets connected but that's just because of the network issues. Nothing much to dislike here. It's a good service and should be used by all those who are looking for a reliable service provider. This is one of the best solutions if you need to connect with your customers from

Pros
  • Good experience overall! Very happy..Customer care was impressive too :)
Cons
  • There could've better data packages at reasonable prices

Revainrating 4 out of 5

Great options in freelancing/contracting services

I like that they are very flexible with working hours for me as an international worker, so no matter when i am available or not it's all good! Also their customer service is excellent so if you have any questions or need help there always someone on hand willing to answer them immediately at anytime of day etc. Nothing really disliked from my time here but maybe more information about upcoming projects would be nice? Definitely recommend this agency over others because we had many other…

Pros
  • I like that I am able to work on my time and not be so over worked from working a more day time and hours
Cons
  • I would like to have more information about what projects are available to me within my skill