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THEbenefitsHUB Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
HR, Benefits Administration

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Description of THEbenefitsHUB

THEbenefitsHUB allows you to easily manage administrators and employees, allowing employees to choose their benefit packages and allowing administrators to manage company benefits.

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Great product, excellent Customer Service

I have worked with The Benefits Hub for over 3 years now as an administrator they're customer service really is something! They are always at hand should any issues arise along or help make sure that all your queries/comments through are addressed in real time without fail. As an employer it's great not having to worry about making changes each payday - everything can be done online via our member portal. It could do however improve by adding more flexible options if members require additional…

Pros
  • Easy interface
  • Very intuitive; quick setup process.
  • Great feature set including full HR reporting capabilities, vendor management tools among others
Cons
  • Reporting limitations especially around customizing reports
  • Not able add vendors outside what was already imported within

Revainrating 5 out of 5

Benefit Software That's Easy For HR & CFO

This program is easy for my organization as it was designed by our accounting staff so we can keep track of everything in one place! There are some other programs out there that do not have this feature but I believe they will be coming soon! Benefits Hub has been working well with us since day 1 (after purchasing). The only thing about them at first were slow response times when contacting customer service - now we're used to faster responses from support team members via email or phone calls…

Pros
  • Easy interface
  • Great way if having employees sign up annually instead monthly.
  • Can easily set budgets, payroll withholding & automatic contributions all within "Benefit hub" platform
Cons
  • Will fit

Revainrating 5 out of 5

Great experience and professional support team

I really like everything about this system but its ease of use is key for me! The customer service has been great too during my initial setup process as well at all other times that we have worked together so far (we've only done 2 meetings). Easy access into our database from anywhere in Canada which helps us keep track if any changes are needed with insurance providers or rules/regulations etc - it's extremely helpful when dealing internationally especially over email because there aren't…

Pros
  • Great Customer Service
  • Ability to communicate easily via phone, text message , eMail
  • Simple navigation within product once you become familiar wth program
Cons
  • Zero