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UserGems Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Sales, Sales Intelligence

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Description of UserGems

UserGems helps revenue teams drive bigger pipeline and faster sales cycle by delivering prospects that are most likely to buy. Whenever your customers change their jobs, UserGems automatically surfaces them as new leads to your sales reps. This allows reps to be in front of the buyers at the right time, and before the competition is. Leveraging machine learning, UserGems automatically identifies other buyers that match the profile of your best customers (e.g. ideal customer profile ICP, persona, and other key criteria). That means reps get a complete, up-to-date list of high-potential prospects without having to spends hours researching.

Reviews

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Type of review

Revainrating 4 out of 5

Great product , perfect solution: UserGems

We have been using UserGems for a few years now and it has been a great tool to use for our sales team. The tool is easy to use and it has been a great tool to reach more customers. It is a great tool for reaching new customers. I have not found anything that I dislike at this point. It has been a great tool for us and I would recommend it to anyone in need of a tool like this. I would recommend this to anyone looking for a tool that can help reach more customers. It has been a great tool for…

Pros
  • Ease Of Use
  • Allows you access anywhere with an internet connection, no special equipment needed just your tablet or phone!Easy To Follow Instructions!!
Cons
  • No downside thus far

Revainrating 5 out of 5

Usergems Has Been Amazing For Our Business

I like how easy it is for me as an account manager (AM) or rep from day one in my role, which was something we were struggling with before UGM! The platform has been amazing - making prospecting/lead generation so much easier than our previous CRM system had allowed us!! We have seen tremendous growth since implementing user gems into both B2B & consumer accounts over past year. ! Nothing really at this time. Great AM tool available anywhere via browser- great product management support also…

Pros
  • ; good customer service that responds quickly whenever issues arise..I do wish you could see data within SalesForce suchas opportunity stage instead just having stages assigned by SF admin however most other functions are fine
Cons
  • Secret

Revainrating 4 out of 5

Great customer support - helpful & quick

The team is very responsive and always willing to help. They have been able to help me with any questions I've had, even if they don't have all of the answers. There's a lot of great features in the platform, but I have not yet used them all. It would be nice to know what each feature does, so we can use it more effectively. I like that they have several versions of their product, allowing us to try out new features without committing to a full upgrade. We've been able to get a better…

Pros
  • Great customer support
  • Wide variety or platforms for testing different types/versions (free & paid)
  • Easy customization using existing templates.
  • Lots options available such as landing pages etc..for free users!
Cons
  • Limited integration capabilities
  • No way you'd do this yourself when building your own page