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Vectera Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Collaboration and Productivity, Video Conferencing

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Description of Vectera

Vectera is the easy way to meet clients online. Schedule appointments and conduct secure video meetings for up to 4 people. Create communication hubs for all your clients. Get creative with whiteboards, cobrowsing and document annotation. 1-click start, no downloads, no frustrations.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great way for clients and users alike, easy setup process

It gives me a good platform of connecting my customers in an efficient manner without having them come physically into our office! The customer service has been excellent as well - very responsive when I have issues or questions about how it works. Nothing so far that hasn't worked out great but we've had some initial teething problems since launch (such as slow speed). You can use this tool across multiple departments from sales through support which makes life easier on everyone involved…

Pros
  • Always quick response time for updates too.
  • Great product overall..Easy access anywhere anytime...Fast speeds all day long no matter where your located...Very reliable services provided....No lagging........................One stop shop solution
Cons
  • Empty

Revainrating 5 out of 5

Great platform for remote companies and teams

I like that we can have one place where our customers are able to reach us easily at any time of day or night from anywhere in the world! It's also convenient because it allows me (or my team) to be available 24/7 which makes life easier when you're working remotely. The only thing about this software that could use improvement would be its interface; however everything else has been great so far! We've had some challenges getting started but once things got going they were well worth their…

Pros
  • This was huge benefit over Skype / Teamspeak.The ability t make calls using phone numbers instead if just email addresses saves hours every week having all teams dial into meeting together each morning before beginning productive business activity.
  • I now don't need Internet connections anymore since i'm
Cons
  • Empty

Revainrating 5 out of 5

Great Video conference App- even better service

I like that you can see the person's face when they are talking to you instead of just their webcam image. It also makes it easier to make sure you are looking in the right direction. Sometimes it does not work well with some screens so you need to zoom out. Also sometimes I am confused by what the app is showing me. I would say this program works about 80% of the time. Sometimes it doesn't work at all and you have to restart the computer or reboot the phone. It helps if you know how to use it…

Pros
  • Easy communication
  • Flexible platform/easy setup process
  • Great customer service! Very responsive team
Cons
  • All fine