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Vinzant Global ECS Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
IT Management, Workload Automation

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Description of Vinzant Global ECS

Global Event Control Server from Vinzant Software delivers the power and reliability to schedule and control your mission-critical Windows and Unix applications, enterprise-wide.

Reviews

Global ratings 2
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Very useful tool and great customer service

I like that it is easy for our team members who are not technical people to use this program because of its user friendly interface. It has been very helpful in organizing large events with many different vendors as well as scheduling staff time off when needed which helps us stay organized throughout all phases of an event. We have used other programs before but they were difficult for non techies to navigate or understand so we decided to give VGE another try since their support was good at…

Pros
  • Has great customer service
  • Easy access by anyone within any role from admin, vendor manager etc.
  • Good reporting capabilities including attendance tracking
  • Ability see data analytics easily via excel reports
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Excellent Customer Service & Friendly Staff

The ease of use that it offers for one who is not as familiar with this software system can be daunting at first but once you figure out how things work its awesome! I dislike there being no support staff in my area so if i have questions or am having issues they are left up here alone without help which makes me feel like an idiot when trying something new (that's just part life though). There aren't many other problems since we've been using them pretty much exclusively now over 3 years…

Pros
  • Very good customer care
  • Easy to navigate, simple interface; user friendly design.
  • Great functionality very easy integration into most systems available including Salesforce CRM &/or Google Suite via Gmail etc.
  • Reliable server monitoring services offered by vendor directly from main site where all updates occur regularly throughout every day 24 hrs per hour 7 days week 365 Days annually
Cons
  • Nothing here