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Voelker Thompson & Associates Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Voelker Thompson & Associates

Voelker & Associates, L.L.C (V&A) is an IBM iSeries solutions developer specializing in hardware and software solutions for the distribution industry. Bruce Voelker has been providing consulting, support services, custom applications, and packaged turnkey solutions for the distribution industry since 1978.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Very knowledgeable and helpful VTA team

The VTA team was very knowledgeable about our business needs. They were able to guide us through many decisions related to implementing new technologies into our system as well as making sure we are taking advantage of existing capabilities that can improve efficiencies throughout the organization. It would be helpful if there could have been some more training around what happens once things go live - how do you make changes/corrections? That seems like something everyone should know but I…

Pros
  • Able to understand my issues quickly when presented with them in person or over Skype calls, took extra time outside regular hours because knew it wasn’t an emergency issue (so much better than having me come back for help)
Cons
  • No ability / process currently defined where someone from IT will call up management so those people who aren't working directly with technology every day get informed

Revainrating 4 out of 5

Excellent software for generating Invoicing and various forms

The ability to use Microsoft Excel with this program was very useful! I really liked how you could just upload your invoices into that system without having them printed or anything like that - which allows us as employees at our work place more time working instead of waiting around doing paperwork etc.. It wasn't something we had heard about before but now seems quite helpful once it's set up correctly from what others have said here too :) We haven’t found any downsides so far other than…

Pros
  • Easy for me personally since i'm already familiar wth MS Office software.
  • Ease in printing out invoice copies, statements / pay stubs directly within Word document format rather needing paper prints only..etc; )
Cons
  • Not knowing much yet regarding different options available

Revainrating 4 out of 5

Simply fantastic services offered for free!!!

The best thing about VTA is its responsiveness to clients needs which makes them feel valued as their business partner rather than just another client of theirs that they have to deal with daily or weekly depending upon what stage your project/s are at in it's lifecycle. I don't think there really anything bad we can say at this point because everything seems perfect but then again maybe not much else you'd expect out of such quality service providers. Don't hesitate if you need any help from…

Pros
  • The responsiveness of VTA to our needs
Cons
  • I think everything is perfect
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