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Y & S Technologies Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Y & S Technologies

Y & S Technologies' goal is, "Delivering Solutions that Drive Business Results".

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Excellent Customer Service & Quick Responders

I like how quickly they respond to my calls or emails when there are issues with our products/services! They have been very responsive in helping us solve any issue we may be having as well as providing excellent customer service for all of their customers!! Nothing really bad about this software but if you want something simple it's not always easy at first glance because sometimes its hard finding what exactly your looking for once inside y&s system (maybe more training would help?). We use…

Pros
  • Great support
  • Customer friendly people friendly services
  • Very good communication skills between employees that works great great communicators
  • Highly organized staffing team members.
  • Fast response times by phone, email etc.; ) Easy accessibility.
  • Easeful management tools used internally throughout each business group
Cons
  • Some disadvantages

Revainrating 4 out of 5

Great Product, Excellent Customer Service

The customer service I received from this firm was outstanding! They were very helpful in my search process as to which software best fit our needs for multiple clients within one organization/department (a few over 10). Their pricing structure allowed us flexibility with cost-savings without sacrificing quality of product. There are no downsides at all really - just great people who want what's right for you!! We needed better asset management across several organizations including…

Pros
  • Very flexible pricing structure, and great people
Cons
  • This was the very best software acquisition we have ever made for our organization