People often think that blockchain is only for cryptocurrencies. This is not true, at least not anymore. Banks around the world have started implementing this technology to streamline transaction times and lower transaction fees. Moreover, businesses implementing blockchain can use this technology to offer their customers multiple payment methods with seemingly endless currency options.
With the help of blockchain, bots can easily communicate with each other and learn from each other based on what users responded to, how they rate their satisfaction in the chat, and how customer support agents responded to users after the chatbot sent them to them. This not only saves you time but also speeds up other work . However, Blockchain can be used by marketers to track customer information and consumer behavior. With this data, skilled marketers can create smart campaigns that drive higher ROI. You can also use the blockchain to track changes made to your campaigns.