BitBox: keys, security, fees and reviews

In short

Key control
Non-custodial: private keys are stored on the device and never transmitted; Shift Crypto provides no custodial services.
Fees
Device price: BitBox02 Nova $195.00, BitBox02 $166.00 in the official shop (archived shop page of 15 October 2026).
Risks and caveats
The user alone is responsible for the device password and backup; losing both the device and the backup means losing access.
Checked
31 October 2026

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Key facts

Official site
bitbox.swiss

Key facts checked on 31 October 2026 against official sources.

What is BitBox

BitBox is a line of Swiss hardware wallets made by Shift Crypto AG: the BitBox02 (2019) and the BitBox02 Nova, each in a Multi and a Bitcoin-only edition. The devices keep private keys offline and work with the open-source BitBoxApp on desktop and mobile. The line started in 2015 with the Digital BitBox.

Who holds the keys

Who holds the keys — BitBox
ParameterDetails
Key controlNon-custodial: private keys are stored on the device and never transmitted; Shift Crypto provides no custodial services.
RecoveryBackup on the included microSD card; the 12 or 24 recovery words can also be written down and are compatible with other wallets.
Seed phraseThe wallet seed is stored encrypted on the microcontroller; access needs secrets on the secure chip, the microcontroller and the device password.

Features and supported networks

Features and supported networks — BitBox
ParameterDetails
PlatformsBitBoxApp for Windows, macOS, Linux, Android and iOS; the BitBox02 Nova adds iPhone and iPad support over Bluetooth.
Supported networksMulti edition: over 1,500 coins and tokens (Bitcoin, Litecoin, Ethereum and EVM networks, Cardano via partner wallets); Bitcoin-only edition for bitcoin only.
Secure elementDual-chip design: microcontroller plus a secure chip, Microchip ATECC608B (BitBox02) or Infineon Optiga Trust M V3 (BitBox02 Nova).
ConnectivityUSB on both models; the BitBox02 Nova also has Bluetooth for iPhone and iPad, which can be permanently disabled.
DisplayOLED screen with touch confirmation; tempered glass OLED on the BitBox02 Nova.
SwapsSwaps of supported coins and a Lightning wallet inside the BitBoxApp.
MultisigMultisig account registration with xpub verification; anti-klepto protection against nonce covert-channel attacks.

Security and audits

Security incidents

Security incidents — BitBox
DateWhat happenedSource
10 September 2026Data breach: Attackers used a flaw at newsletter provider Brevo to access BitBox's account, download the newsletter contact list (email addresses only) and send two phishing campaigns asking for recovery words; BitBox states its own systems, app and devices were not compromised.blog.bitbox.swiss

Fees

Fees — BitBox
ParameterDetails
Device priceBitBox02 Nova $195.00, BitBox02 $166.00 in the official shop (archived shop page of 15 October 2026).

History

History — BitBox
DateEvent
2015Douglas Bakkum and Jonas Schnelli start the BitBox line with the Digital BitBox (BitBox01).
2019BitBox02 released.
10 September 2026Newsletter email list exposed through a flaw at provider Brevo; phishing emails sent to subscribers.

Risks and caveats

About the developer

Legal entity
Shift Crypto AG (trade name BitBox), registration number CH-498.818.196, Canton of Zurich.
Headquarters
Soodmattenstr. 4, 8134 Adliswil, Switzerland (postal address); privately held company based in Zurich.
Founders
Douglas Bakkum (Member of the Board, CEO) and Jonas Schnelli started the BitBox line.
Licence / registration
Not a financial or custodial service provider.

Official links

Questions and answers

Is BitBox self-custodial?

Yes. Keys stay on the device and are never transmitted; Shift Crypto AG offers no custodial services.

Is BitBox open source?

Yes. The BitBox02 firmware (Apache-2.0) and the BitBoxApp are open source, and firmware builds are reproducible.

Which coins does BitBox support?

The Multi edition supports over 1,500 coins and tokens including Bitcoin, Ethereum and EVM networks; the Bitcoin-only edition supports only bitcoin.

Does BitBox have a secure element?

Yes, a secure chip next to the microcontroller: ATECC608B in the BitBox02 and Infineon OPTIGA Trust M in the BitBox02 Nova, which Infineon lists as based on CC EAL 6+ certified hardware.

Who makes BitBox?

Shift Crypto AG, a privately held Swiss company based in the Zurich area; the BitBox line started in 2015.

Sources

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