Coinhako: licences, security, fees and reviews
Centralized exchange
In short
- Legal entity
- Hako Technology Pte. Ltd. (Singapore)
- Fees
- Spot trading: 0.6% per spot trade paid from the SGD/USD wallet or by card (as of 31 October 2026)
- Risks and caveats
- Custodial platform: customer crypto is held by Coinhako.
- Checked
- 31 October 2026
Visitor ratings: do you like Coinhako?
Key facts
- Type
- Centralized exchange
- Exchange launched
- 2014
- Country of registration
- Singapore
- Operator
- Hako Technology Pte. Ltd. (MAS Major Payment Institution)
- Official site
- coinhako.com
Key facts checked on 31 October 2026 against official sources and regulator registers.
What is Coinhako
Coinhako is a Singapore crypto platform founded in 2014 for buying, selling and swapping cryptocurrencies against SGD and USD. Its operating company Hako Technology Pte. Ltd. holds a Major Payment Institution licence from the Monetary Authority of Singapore. Since July 2026 SBI Holdings of Japan holds a majority stake.
Good to know
- SBI Holdings acquired a majority stake in Coinhako's parent Holdbuild Pte. Ltd. on 16 July 2026 after MAS approval; Coinhako became an SBI consolidated subsidiary. ↗
- Besides the Singapore licensed entity, the group operates Alpha Hako Ltd., registered with the British Virgin Islands Financial Services Commission. ↗
- Coinhako says it focuses on Singapore as its home market, with SGD and USD trading and PayNow, bank transfer and card payments. ↗
- The site footer in October 2026 names SBI Coinhako Technology Pte. Ltd. as the copyright holder. ↗
Services
| Parameter | Details |
|---|---|
| Spot trading | Buy, sell and swap cryptocurrencies; over 100 cryptocurrencies listed |
| Fiat deposits | SGD and USD; PayNow, bank transfers, Visa/Mastercard |
| Custody / wallet | Institutional services including custody and high-volume trading |
| Limit orders | Buy and sell orders at a set price, executed automatically when the market reaches it. |
| OTC | OTC desk for large-volume trades. |
| Structured products | Structured products based on strike price, APR and expiry date, paying out in stablecoins or crypto. |
Licences and registrations
| Jurisdiction | Entity | Licence / registration | Regulator |
|---|---|---|---|
| Singapore | Hako Technology Pte. Ltd. | Major Payment Institution licence under the Payment Services Act (licence PS20200556, per Coinhako) | Monetary Authority of Singapore (MAS) |
| British Virgin Islands | Alpha Hako Ltd. | Registered crypto asset service provider | BVI Financial Services Commission |
Security and audits
- Most customer assets are kept in offline cold storage, according to Coinhako.
- Coinhako states SOC 2 and ISO/IEC 27001:2013 certifications and adherence to MAS Technology Risk Management guidelines.
- In February 2020 Coinhako detected transactional anomalies and said affected parties were fully reimbursed.
- Fiat withdrawals go only to bank accounts in the user's own name that were first used for a deposit, and need a 2FA code plus an email verification code.
Security incidents
Incidents are reported by third parties (press, incident databases) but are not confirmed in the company’s own channels, so none is listed here.
Fees
| Parameter | Details |
|---|---|
| Spot trading | 0.6% per spot trade paid from the SGD/USD wallet or by card (as of 31 October 2026) |
| GrabPay purchases | 2.8% per spot trade paid with GrabPay (as of 31 October 2026) |
| Limit and recurring orders | 0.5% for limit orders and recurring buys; OTC 0% (as of 31 October 2026) |
| Deposits | SGD by PayNow free; USD by SWIFT free of Coinhako fees, bank fees may apply (as of 31 October 2026) |
| Withdrawals | SGD 2 per SGD bank withdrawal; USD 50 per USD bank withdrawal (as of 31 October 2026) |
| Crypto withdrawals | A fee covering the network fee; Coinhako charges no fee on crypto deposits (as of 31 October 2026) |
| Deposit refunds | Non-compliant SGD deposits (e.g. without the deposit code) are refunded less SGD 2 (as of 31 October 2026) |
Who can use it
- Verification: Identity verification is required before trading, under Singapore anti-money-laundering rules.
History
| Date | Event |
|---|---|
| 2014 | Coinhako is founded in Singapore to offer simple access to Bitcoin. |
| 21 February 2020 | Coinhako detects transactional anomalies; affected users are reimbursed. |
| 16 July 2026 | SBI Holdings acquires a majority stake in Coinhako's parent after MAS approval. |
Risks and caveats
- Custodial platform: customer crypto is held by Coinhako.
- Ownership changed in July 2026 (SBI Holdings majority stake); terms and entity names may change.
- Fee schedule and terms of use were not retrievable for this card.
About the company
- Legal entity
- Hako Technology Pte. Ltd. (Singapore)
- Parent company
- Holdbuild Pte. Ltd., majority-owned by SBI Holdings via SBI Ventures Asset Pte. Ltd. since 16 July 2026
- CEO
- Yusho Liu, co-founder and CEO
- Founded
- 2014, Singapore
Official links
- Website: www.coinhako.com
- Security: www.coinhako.com/security
- Blog: www.coinhako.com/blog
- Fees: help.coinhako.com/portal/en/kb/articles/coinhako-fees
- Support: help.coinhako.com/portal/en/kb
Questions and answers
Is Coinhako regulated?
Yes. Its operating company Hako Technology Pte. Ltd. holds a Major Payment Institution licence from the Monetary Authority of Singapore (licence PS20200556, per Coinhako).
Who owns Coinhako?
Since 16 July 2026 SBI Holdings holds a majority stake in Coinhako's parent Holdbuild Pte. Ltd.; Yusho Liu is co-founder and CEO.
Was Coinhako hacked?
In February 2020 Coinhako detected transactional anomalies and said all affected parties were fully reimbursed.
When was Coinhako founded?
In 2014, in Singapore.
Sources
- Coinhako - Home (Wayback, 16 October 2026)
- Coinhako - About us (Wayback, 13 November 2025)
- Coinhako - Security (Wayback, 16 July 2026)
- SBI Holdings - Notice on the acquisition of Coinhako (17 July 2026)
- Coinhako on X - incident overview (27 February 2020)
- Coinhako Help Center - Coinhako Fees
- Coinhako Help Center - Supported Countries and Services on Coinhako
- Coinhako Help Center - How to Deposit Fiat on Coinhako
- Coinhako Help Center - How to withdraw fiat on Coinhako
More in this section
How voting works
Votes are anonymous and carry no text. Each device has one vote per item; press the same button again to remove it. Cloudflare Turnstile checks that a person is voting. We keep a random device ID in a cookie and a salted hash of the IP address to limit abuse — no names, no accounts. Votes are visitors’ opinions, not investment advice.
Page updated: