I ordered this product, not for myself, but for a friend who likes the smell of patchouli and who I thought could use it. For myself, I ordered the Anti-Aging Ultra Potent Retinol Serum. I turned 50 this year and suddenly looked very old overnight in my opinion, lol. I had some questions about the product, so I emailed Barbara and her response was fast and thorough. I rate the customer service, on a scale of 1-10 an 11 :)I've used the Serum for one month now and noticed a remarkable difference! See full review