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The Mobile Agent is a solution that integrates/interfaces with the Genesys framework to bring an agent desktop to the smartphones world. The android agent mobile application gives user-agents the tools they need to work with and helps to make themselves available for customer requests - any time, any place. It makes agents more productive and deliveringβ¦
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Prime Contact specializes in contact center solutions. Our aim is to provide you with the best expertise for your customer contact center. With our extensive knowledge and experience of Genesys based contact centers, Prime Contact can help your company find and implement the right solution.
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