I like how easy to use this software was for our sales force with respect of their time management or productivity! It's great because you can keep track all jobs in one place as well send out emails at once instead having do them individually which saves alot more work/time than doing individual emailing would have been if done manually!! Nothing really dislike about EService but maybe being able figure what kind services are available within each zone? Maybe be better option just create new zones where there isn't any existing ones??