The ease of use is great! It makes managing my fleet easy by automating many tasks. I love that the alerts are sent out via email when an event occurs (such as battery low). This allows me to monitor things from home rather than having someone drive around checking everything myself!! There isn't anything i dislike about this software at all. If anyone has any questions please feel free to ask them here in the comments section or through customer support. We've been able to automate some key processes within our organization.