Faclon is very scalable, easy to configure and has been able to integrate all our systems into one single system. The dashboard is also great for viewing in real time what’s happening across all our sites. We have not had any issues so far but if there were I would be happy to hear about them from their team. It's easy to use. If you want an open source solution then this could work well for your needs. However we wanted a more robust reporting tool as it was missing some key features like being able to create dashboards easily without having to rely on 3rd party tools which can be expensive or difficult to implement.