It has everything that we need for our business in one place! I love how easy it is as an admin person too add new contacts or change existing ones (ie phone numbers).
Sometimes there are small glitches when adding records but nothing major at this time anyway - just keep doing what they say because eventually things will be fixed by them with no problem whatsoever : ). Not enough functionality yet though some fields could do better like dates of job starts/ends etc which would make life easier if trying times have made me forget something important such us date started working here!