The ease of use of the platform is what I like best about this software. It's intuitive and easy to navigate. The team at Keith are extremely responsive and quick to respond to any issues or questions that arise. They've also been very flexible in terms of adding extra functionality to our system at short notice should we need it. Their support team are always responsive and helpful. We've had a few instances where they have worked around the clock to fix an issue so quickly though. The only downside is that their customer service is limited to US-based customers (which is pretty much every business). The biggest benefit for us has been how easy it is to manage all of our GDPR requirements in one place.