As others have said the threaded stem is too short. My countertop should have worked because it's about 1" deep, but it was still 1/8" too short so I couldn't attach the pipe. This is a stupid problem. This can easily be corrected by lengthening the rod. In addition, the height of the spout above the counter is not sufficient. As a result, water will drip onto the counter as his arc is insufficient to clear the counter. Basically, you need to install a custom countertop to match the product.
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