First you need 2 soft open and soft close kits per door panel. Each set can open OR close, but not both at the same time. You can't add them to an upgrade without removing the entire rail on a door panel. In the case of double tracks, there must be a gap between the guides so that they can be pushed in. You still need to open the wall on the door to lock and adjust the soft close. Wall. If you are only making one door you will need to install the soft close kits before the track goes up. Once on the rail they are very easy to install and adjust (when the wall is open) and work great. My clients have had no problems with it on several jobs over the past year.
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