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1244 Review
49 Karma

Review on Conversica by Elmito Yeager

Revainrating 4 out of 5

Easy-to-use system for new hire onboarding

The system seems easy enough for most users, which we've had little experience with (we're small). We were able to use it effectively right away without much training once our account managers set up profiles for us so they could answer questions about how their product worked from day one for both staff who used them daily and new hires coming onboard quickly afterwards. With only an hour's worth of instruction per user, I would say not too many problems - just be sure you have your processes planned out before getting started! If someone has no idea what this kind of tool does/doesn't do when first brought into contact with us there are usually several people ready to point this person toward resources within their organization that know more than me :) Our business needs were simple; having all users trained was unnecessary because we didn't need specific accounts created by department and.

Pros
  • I was able to use this tool to set up a system that was easy for our users to use
Cons
  • I would say that we didn't use it for too many of the more specific use of the tool