I like that it is very easy for employees who are not familiar with computers or technology in general can still use this software without having any issues at all! It also has many different features which makes managing your employee benefit plans much easier than other similar softwares out there today; however some of these functions could be more user friendly if they were made into an app instead of being online only (like sending emails).
We have been using vital objects since 2013 when we first implemented our ERP system so no complaints here yet but i'm sure as time goes by things will change. Benefits administration/payroll management & reporting needs within my organization - ability to do everything from one place rather then going back n forth between two separate systems.