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VITAL Objects Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
HR, Benefits Administration

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Description of VITAL Objects

Vital Objects enables group insurers, group plan sponsors and Third Party Administrators to effectively manage their traditional and flex-benefit group benefits programs.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Very good benefits and payroll solution

I like that it is very easy for employees who are not familiar with computers or technology in general can still use this software without having any issues at all! It also has many different features which makes managing your employee benefit plans much easier than other similar softwares out there today; however some of these functions could be more user friendly if they were made into an app instead of being online only (like sending emails). We have been using vital objects since 2013 when

Pros
  • Ease of access
  • Ability o run reports, payroll etc.from anywhere you log onto vitalobjects
  • Great customer support staff
Cons
  • Empty

Revainrating 4 out of 5

Reviewing Time Off Reporting Software

The ability for our department manager to use an online platform that is very user friendly. It has allowed us to increase accuracy in reporting of time off usage across all departments. We have had limited success with using this system for creating new policies however there does seem to be some issues getting accurate information from employees at times. This may be due to lack of training or incorrect data entry by users. I would recommend looking into other options before giving up on…

Pros
  • Also great customer service team who will go out their way if you need them even after they've closed down shop! Great program overall :)
Cons
  • Sometimes seems buggy / gl

Revainrating 5 out of 5

Good software but needs some features and better support

The system is easy enough for our small staff with limited training time. I have not been able to find any way of tracking medical claims that are paid by insurance companies directly from my office without having to send them in an email or call. It would be nice if we could track this information ourselves rather than just waiting around for it to come through. We use VitalObjects as the billing/claiming platform throughout all departments (employee enrollment, HR, IT). This has saved us…

Pros
  • Ease of UseEasy access very simple interfaceNo problems finding what you wantVery much user friendlyLots o good features within one productAllows me flexibility when scheduling appointmentsGood documentation availableQuick response timesFast turnaroundTime saving softwareSimple reporting capabilitiesGreat customer serviceTeam member knowledgeable about their productsEasily accessibleHelpful support teamUser cent
Cons
  • Good but not great