They have been nothing but helpful to our agency -- always willing to go above & beyond for us! The staff has made it very easy so far as getting set up with their system (it's definitely user friendly!) We've had some issues early in setting things up that were not immediately clear after looking at several other sites/apps we'd used previously.
It wasn't until I reached out to them about something else they offered me a new account manager who was able walk through everything thoroughly. In just 4 months since starting using this service, my calls are answered within 2 seconds or less 99%+ of time by an extremely professional sounding person every single day which makes my clients feel more important than ever before.