I like the ease of use - it's intuitive! It makes creating new patients/appointments easy because there are no fields to fill out or boxes to check off when adding them to my list. The search function also works well for finding what we need quickly without having to scroll through pages (I know this sounds silly but sometimes I forget). There isn't much about DR that I dislike right now except maybe some small technical glitches here & there which can be fixed easily by contacting support. We've been using DR since 2014 so far, nothing bad has happened yet! So far everything looks good! Our main benefit from choosing DR was how quick our appointment scheduling went once we got used to its layout. Also being able to see all information related to each patient at any time made managing tasks easier as well.