I like that they are able to create unique designs for clients who have specific ideas but don't know how best to execute them with their resources/capabilities; they're also open minded enough to consider alternate solutions when necessary or possible. Their process can be slower than some other agencies (can take months), which is frustrating at times as we need something done now! But it's worth waiting if you want quality results, so not sure what else there really would be to dislike about this agency - maybe just getting used to working through all of your options before making any commitments? Design projects tend towards more traditional approaches, often resulting in simple graphics without much personality. However, Sangat has been very helpful in helping us see our own limitations creatively, leading toward new ways of thinking about concepts. They've helped us realize where creativity could go beyond our current scope by offering alternatives that may seem outside the realm of possibility initially (and sometimes do.