The software has been very easy touse after about 10 minutes with some training from their customer support team who are super friendly! They have really improved our ability at collecting high quality information throughout each day that we work during peak hours (9am - 5pm).
I would like more functionality but it seems they will add this as time goes by so i'm not complaining too much hahaThe speed/performance issues were solved when using 3g internet or wifi only while roaming within Europe; all other tests seem fine without any problems detected since switching over many months ago now!!