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1 Level
811 Review
26 Karma

Review on Servicely by Chris Dildine

Revainrating 4 out of 5

Best Tool to implement Artificial Intelligence into various business domains

The best part is that you can use AI in multiple ways like customer service or marketing etc., It's very easy for newbie too as it has simple UI & UX which makes them feel comfortable with this tool right from start itself! I have no dislike experience so far but if there were any then they would be my personal preference only!! If your looking out an all-inclusive solution regarding artificial intelligence than go ahead because here everything comes under one roof i mean AIOps platform. We've been able solve our issues related sales pipeline management by implementing machine learning techniques within Salesforce CRM system through API integration between two platforms -ServiceNow/"SalesForce"and "AioPops".

Pros
  • Easy, fast to learn,
  • Customer support team ready 24 7 hours.
  • Very user friendly product interface even non IT staff member are not found difficulty while using Servicenow tools
Cons
  • Not much technical knowledge required; )