Alemba Service Manager Review
4
·
Very good
Rating
4.6
IT Management, IT Service Management Tools
Description of Alemba Service Manager
Alemba Service Manager (previously vFire) is a highly functional, 100% ITIL-compliant IT Service Management tool with a specific focus on request fulfilment. Backed by 25 years of heritage, Alemba Service Manager enables users to respond quickly to business demands by dramatically reducing time to request fulfilment through automated workflowed integration.
Alemba’s unique pricing model takes into account different levels of participation in, offering an interface for every kind of user.
Pros
- They do listen though! As long as something gets reported everything always seems like nothing major has ever happened before resolving said problem(s)
Pros
- easy search functions make finding past issues easier than ever before..and more helpful info is available when you need help with your job function..also great time saving tool!!!!! :)
Pros
- Extremely easy access through mobile devices too so it can't get much better than what they offer right now!!!!!
Cons
- That there isn’t anything bad