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1 Level
1309 Review
75 Karma

Review on Im OnCall by William Bell

Revainrating 5 out of 5

Very useful Web Based Phone Customer Service Platform

I like the fact that I can log in to the site from anywhere at any time and access my account. The interface is very easy to use and navigate. I also like the fact that I can upload and send files to my clients when I am on the phone with them. I dislike that I have to log in to the site every time I want to use it. I would like for it to be more like a desktop application where I can log in and use the site without having to log in again. I would also like for there to be more ways to use the site other than just through the phone call. I love that I can use the site from anywhere at anytime to help clients. This is very helpful for me as I am working from home. It helps me keep up to date with my clients.

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Pros
  • The ability To communicate via text, video or voice.
  • Easy navigation
  • Ability t download documents into PDF file format easily
  • Abiltyt update client information quickly during calls if needed
Cons
  • Secret