Update - after a while the company got in touch and sent a replacement for our original radios. It was greatly appreciated and since then the customer service has been excellent with communication. The interchangeable walkie talkies work great and I hope they last a long time. :) I would like to give 5 stars for this product. My daughter got it as a birthday present and they worked great for about a month or two and then one of the receivers stopped resolving communication. It can still receive audio but not transmit audio. I emailed the company first before leaving a review here on Revain hoping they could help us as they are brand new. After the first answer we would like to forward this to the respective team. I haven't heard from them. If it was for better customer service and/or no defective product I would definitely give 5 stars. My daughter loved them for the short time they worked.
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