I bought it for my girlfriend and we had problems with it at first. I contacted the company after my return and described the problem. They helped me troubleshoot and found that the one I ordered had some issues through no fault of the company. At first I just asked for chords to fix the problem because I was sure that was the problem. Next thing I know I received an email saying they would completely replace it due to issues I was having and it was preventing my girlfriend from running her business at full speed. They have exceeded my expectations and the new one works perfectly. Thanks for the great customer service.
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