I like that it is very user friendly, you can do everything with ease of use! It allows me to keep track for my own records in case there are any issues or changes needed during construction/renovation phases etc.. This software has made our jobs easier by allowing us access through all devices such as mobile phones & laptops which makes things so much more efficient than using paper logs!! You cannot dislike this product at ALL - its amazing. We have been able solve many problems we were having before when doing paperwork manually i would say they solved them well enough but now even better because most important thing was getting info out fast no matter where ever staff member may be working offsite!! They also make sure nothing gets lost if information needs updating after being put into system! Very easy management process once set up correctly. ! All good points about what works best within ETCSFM team :). Nothing really bad other then maybe.