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823 Review
84 Karma

Review on Alchemy Worx by James Cypert

Revainrating 4 out of 5

Good customer experience and excellent support

I’d say that our biggest challenge in terms of communication has been around ensuring everyone can have quick access to any other department (notably HR/Payroll). For example we are having meetings once or twice during each quarter but this doesn't happen often enough as it could mean people aren;t aware if they're going long periods without updates so there's not really much feedback from colleagues - which means morale suffers when things go quiet!! We need better visibility into what projects staff may be working at anytime! Alchemy Worx has been providing our company with excellent customer service and support for our email marketing needs. They have been very helpful in helping us with our campaigns and helping us understand our needs. The customer service team has been great. They are always available to help and are very knowledgeable. Nothing so far. The best part about Alchemy Worx is that they are very easy to work with. They are very helpful with their team and have been very helpful with our campaigns.

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Pros
  • I love that they provide great customer service and have lots of experience and knowledge in the field
Cons
  • I don't think I have any dislikes about the company or their services