Customer service is great. One day they replaced my product because it squirts out of some of the other holes when it's supposed to be in a constant compressed stream, but this still happens after the replacement. I don't know if this is related to this product or not. Other than that it works fantastic and the only other suggestion would be some kind of rubber heat resistant spot where we twist would be reasonable because the spot where you burn your hands is moving the metal part and it's metal and well made , but it also conducts heat, so hot water makes it untouchable. The photos show the problem and at full beam everything works great.
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