I like how it has all my records in one place - which makes it easy for me to go back over things when needed. It also allows me to keep track of patient appointments by date/time so there's no confusion about what time they were supposed to be seen next or if their visit was missed. This system helps us stay organized! Not much at this point since we only have been using it for less than 1 year. The best thing would probably be its ability to add images easily from our own email addresses; however once an image is added, it seems impossible to remove it without doing some major workarounds to get rid of it (i.e., sending myself an entire folder full of photos to delete).