I like that it has all of my information in one place so this is super helpful when updating or changing email addresses etc for multiple services/contacts at once! It's easy enought to use but sometimes I have issues logging into certain websites (esp Google).
Maybe make password reset easier? Like not always having 2FA enabled if you forget what it was before adding additional security measures - could just be me being silly though!! We are solving our problem with keeping track of contacts as we add them through different platforms such as LinkedIn & Facebook which makes updates very time consuming otherwise would need several spreadsheets or folders.