The most suitable feature or application is the integration for WhatsApp and Telegram, which is very helpful when I receive messages from my clients or customers on these channels. It is one of the best cloud telephony software out there. Some features can be improved because the price of the service is not cheap. It is good because it helps me with the work of making calls, recording messages, tracking the conversation of the customer, and sending emails to them. It is very easy to use with excellent integration capabilities which makes it one stop solution for customers engagement <span&.